Privacy Policy

Mint Ovens Ltd (Company No. 17219782) provides professional oven cleaning services across Bedfordshire, Buckinghamshire and Hertfordshire. Our registered address is 44 Harpur Street, Bedford, MK40 2QT. You can contact us at [email protected] or by phone on 01234 386059.

When you book a clean, contact us, or use our website, we may collect:

• Your name, phone number, email address, and postcode
• Details of the service you've requested
• Your payment details (processed securely - we do not store card numbers)
• Technical information about your visit to our website, such as your IP address, browser type, and pages viewed

We use your information to:

• Confirm and manage your booking
• Contact you about your appointment, including reminders
• Send you a follow-up email after your clean
• Send you occasional marketing communications, but only if you've opted in
• Improve our website and services

We do not sell your personal information to anyone. We may share your details with:

• Payment processors to handle transactions securely
• Email and SMS platforms to send booking confirmations and reminders
• Google (via Google Ads and Google Analytics) to measure website performance

We keep your booking and contact details for up to 3 years after your last clean. You can ask us to delete your information at any time.

Our website uses cookies to help us understand how visitors use the site and to support our advertising. These include:

• Essential cookies that make the website work properly
• Analytics cookies (Google Analytics) that help us understand which pages are popular
• Advertising cookies (Google Ads) that help us measure the effectiveness of our advertising

You can control cookies through your browser settings.

You have the right to:

• Ask us what information we hold about you
• Ask us to correct or delete your information
• Ask us to stop sending you marketing communications
• Complain to the Information Commissioner's Office (ICO) if you're unhappy with how we've handled your data

To exercise any of these rights, email us at [email protected].